Terms & Conditions

Introduction & Acceptance

Welcome to United Pharmacy Shop ("we", "us", "our"), accessible at unitedpharmacyshop.com (the "Website"). These Terms and Conditions ("Terms") govern your access to and use of our Website, products, and services.

By accessing, browsing, or placing an order through our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any provision of these Terms, you must discontinue use of our Website immediately.

These Terms constitute a legally binding agreement between you (the "Customer", "User", "you") and United Pharmacy Shop. We reserve the right to update these Terms at any time, and continued use of the Website following any changes constitutes your acceptance of the revised Terms.

Definitions

Throughout these Terms, the following definitions apply:

• "Website" refers to unitedpharmacyshop.com and all associated pages, subdomains, and services.
• "Products" refers to all pharmaceutical products, medications, health products, medical devices, and wellness items offered for sale.
• "Services" refers to pharmacy consultation, order fulfillment, shipping, and any associated services provided through the Website.
• "Order" refers to a request by the Customer to purchase Products from the Website.
• "Content" refers to all text, images, data, information, and materials displayed on the Website.

Account Registration & Security

To access certain features or place orders, you may be required to create an account. When registering, you agree to:

• Provide accurate, current, and complete personal information
• Maintain and promptly update your information to keep it accurate
• Maintain the security and confidentiality of your login credentials
• Accept responsibility for all activity under your account
• Notify us immediately of any unauthorized use or security breach

We reserve the right to suspend or terminate accounts that violate these Terms, provide false information, or are used for fraudulent purposes.

Products & Pricing

We strive to ensure that all product descriptions, images, and prices on the Website are accurate. However:

• All prices are displayed in US Dollars (USD) unless otherwise stated and are inclusive of applicable taxes unless noted at checkout.
• We reserve the right to modify prices at any time without prior notice. Price changes do not affect orders already confirmed.
• In the event of a pricing error, we reserve the right to cancel the order and issue a full refund.
• Product availability is subject to change. We do not guarantee that any product will remain available.
• Product images are for illustrative purposes only. Actual packaging may differ from images shown.

Ordering & Payment

When you place an order through our Website, you are making an offer to purchase Products subject to these Terms. An order is not accepted until we send you an order confirmation email.

Payment Methods Accepted:

• Chime, CashApp, Venmo, Bitcoin, Bank Transfer, Zelle, Apple Pay, and PayPal

All payments are processed securely using 256-bit SSL encryption. By placing an order, you confirm that:

• You are authorized to use the chosen payment method
• Sufficient funds are available to cover the total order amount
• All information provided is accurate and complete

We reserve the right to refuse or cancel any order at our discretion, including orders that appear fraudulent, violate our policies, or contain errors.

Prescription Medications

Certain products on our Website are classified as prescription-only medications (POMs). For these products:

• A valid prescription from a licensed healthcare provider may be required before dispensing
• All prescriptions are verified by our qualified pharmacist team before dispatch
• We reserve the right to refuse dispensing if a prescription is invalid, expired, or raises safety concerns
• Products are for personal use only and must not be resold or distributed

Shipping & Delivery

We ship from four warehouses located in the USA, United Kingdom, Europe (Netherlands), and Canada. Orders are dispatched from the closest warehouse to optimize delivery speed.

• Free shipping is available on orders over $350
• Estimated delivery times are provided as guidelines and are not guaranteed
• Risk of loss and title for Products pass to you upon delivery to the carrier
• International customers are responsible for any customs duties, import taxes, or local charges
• All packages are shipped in discreet, unmarked packaging with no indication of contents

For full shipping details including rates and delivery timeframes, please refer to our Shipping & Delivery Policy.

Returns & Refunds

We offer a 30-day return policy for eligible products. The following conditions apply:

• Unopened, sealed products may be returned within 30 days of delivery
• Damaged or incorrect orders receive a full refund with free return shipping
• Opened or used medications cannot be returned due to pharmaceutical safety regulations
• Refunds are processed within 3–5 business days of receiving the returned item
• Refunds are issued to the original payment method used at checkout

For full details, please refer to our Returns & Refunds Policy.

Intellectual Property

All content on this Website — including but not limited to text, graphics, logos, icons, images, audio, video, software, and compilation — is the exclusive property of United Pharmacy Shop or its licensors and is protected by international copyright, trademark, and intellectual property laws.

You may not, without our express written permission:

• Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website
• Use automated systems or software to extract data from the Website (scraping)
• Modify, create derivative works, reverse-engineer, or disassemble any software
• Remove, alter, or obscure any copyright, trademark, or proprietary notices

All product names and trademarks of third-party manufacturers mentioned on the Website remain the property of their respective owners.

Limitation of Liability

To the maximum extent permitted by applicable law, United Pharmacy Shop and its directors, officers, employees, agents, and suppliers shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or Products
• Loss of profits, revenue, data, goodwill, or other intangible losses
• Delays or interruptions in service resulting from circumstances beyond our reasonable control (force majeure)
• Any adverse reactions to medications taken without proper medical supervision

Our total aggregate liability shall not exceed the amount you paid for the specific Product or Service giving rise to the claim. This limitation applies whether the claim is based in contract, tort, strict liability, or any other legal theory.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any liability that cannot be excluded by law.

Privacy & Data Protection

Your privacy is critically important to us. Our collection, use, and protection of your personal data is governed by our Privacy Policy, which forms part of these Terms. Key points include:

• We use 256-bit SSL encryption to protect all data transmissions
• We are fully GDPR compliant and respect all applicable data protection laws
• We never sell, rent, or trade your personal information to third parties
• Payment data is processed by PCI-DSS compliant processors and never stored on our servers
• You have the right to access, rectify, delete, or port your personal data upon request

Prohibited Uses

You agree not to use the Website or our Services for any unlawful or prohibited purpose. Specifically, you shall not:

• Purchase Products for resale, redistribution, or commercial purposes without written authorization
• Use the Website to engage in any fraudulent, deceptive, or illegal activity
• Provide false identity, medical, or payment information
• Attempt to interfere with, disrupt, or compromise the security of the Website or its infrastructure
• Use bots, crawlers, or automated tools to access, scrape, or index the Website without permission
• Impersonate any person or entity or misrepresent your affiliation

Violation of this section may result in immediate account termination, order cancellation, and potential legal action.

Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which United Pharmacy Shop is registered, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or your use of the Website shall be resolved through good-faith negotiation first. If unresolved, disputes shall be submitted to the exclusive jurisdiction of the competent courts in the applicable jurisdiction.

If any provision of these Terms is found by a court of competent jurisdiction to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.

Changes to These Terms

We reserve the right to modify, amend, or replace these Terms at any time at our sole discretion. Changes become effective immediately upon posting to the Website.

We will make reasonable efforts to notify registered users of material changes via email or through a prominent notice on the Website. However, it is your responsibility to review these Terms periodically.

Your continued use of the Website following the posting of revised Terms constitutes your acceptance of the changes. If you do not agree to the modified Terms, you must cease using the Website.

The "Last Updated" date at the top of this page indicates when these Terms were most recently revised.

Contact Us

If you have any questions, concerns, or requests regarding these Terms and Conditions, please do not hesitate to contact us through any of the following methods:

• Email: legal@unitedpharmacyshop.com
• Contact Form: unitedpharmacyshop.com/contact-us
• Live Chat: Available on our Website during business hours (Mon–Fri, 9am–6pm GMT)

We aim to respond to all legal and terms-related inquiries within 2 business days.