Shipping & Delivery
120+ Countries
Worldwide coverage
4 Warehouses
USA · UK · EU · Canada
Discreet Packaging
Unmarked & private
Full Tracking
Real-time order updates
Ships from the Closest Location to You
We automatically dispatch your order from the nearest warehouse to ensure the fastest possible delivery and reduced shipping costs.
United States
Americas & Asia-Pacific
United Kingdom
UK, Middle East & Africa
Europe (Netherlands)
All EU & EEA Countries
Canada
Canada & Northern Regions
Delivery Costs & Timeframes
Transparent pricing with no hidden fees. Free shipping on all qualifying orders — automatically applied at checkout.
| Destination | Standard Delivery | Express Delivery | Free Shipping Threshold | Estimated Transit |
|---|---|---|---|---|
| 🇺🇸 United States | $19.99 | $30.99 | Free over $350 | 2–5 business days |
| 🇬🇧 United Kingdom | £15 | £23 (Next-Day) | Free over £40 | 1–3 business days |
| 🇪🇺 Europe (EU/EEA) | €17.48 | €27 | Free over €45 | 1–3 business days |
| 🇨🇦 Canada | C$28 | C$3.99 | Free over C$60 | 2–4 business days |
| 🌍 Rest of World | $19.99 / £15 | $30.99 / £23 | Free over $75 | 5–14 business days |
* Delivery times are estimates and begin once your order has been dispatched. Customs clearance may add additional time for international orders. Express delivery is subject to cut-off times.
Discreet, Safe & Trackable
Every order is handled with the highest standards of pharmaceutical care, privacy, and security from our warehouse to your doorstep.
Discreet Packaging
Your privacy is our top priority. Every order is carefully packaged for complete discretion.
- Plain, unmarked outer packaging
- No pharmacy branding visible
- Generic return address used
- Tamper-evident seals applied
- Eco-friendly materials used
Real-Time Tracking
Stay informed at every stage of your delivery with comprehensive tracking capabilities.
- Tracking number emailed on dispatch
- Live status updates via SMS & email
- Track via account dashboard
- Signature on delivery available
- Delivery photo confirmation
Temperature Controlled
Medications that require specific storage conditions are shipped with pharmaceutical-grade care.
- Cold-chain logistics for sensitive items
- Insulated packaging with ice packs
- Temperature monitoring labels
- Priority dispatch for perishables
- GDP-compliant supply chain
Important Shipping Restrictions
Certain pharmaceutical products may be restricted from import into specific countries due to local regulations. It is the customer's responsibility to check their country's import laws. We cannot ship controlled substances to regions where they are prohibited. If your order is held by customs, we will work with you to resolve the situation. Please contact our team before ordering if you are unsure about restrictions in your area.
Frequently Asked Questions
Find answers to common shipping and delivery questions below. Need more help? Contact us anytime.
Your order is automatically dispatched from the warehouse closest to your delivery address. USA orders ship from our US warehouse, UK orders from our UK warehouse, EU orders from the Netherlands, and Canadian orders from our Canada warehouse. This ensures the fastest delivery and lowest shipping costs.
Once your order is dispatched, you'll receive a confirmation email with your tracking number and a direct link to track your package. You can also log in to your account dashboard or use our Order Tracking page at any time.
Orders placed and verified before 2:00 PM local warehouse time (Monday–Friday) are dispatched the same business day. Orders placed after the cut-off or on weekends/holidays are dispatched the next business day. Express orders have a 3:00 PM cut-off.
No. All packages are sent in plain, unmarked packaging with no pharmacy branding, product names, or any indication of contents visible on the outside. The return address is generic. Your privacy is completely protected.
Medications requiring cold-chain storage (such as insulin, certain injectables, and biologics) are shipped in specialized insulated packaging with pharmaceutical-grade ice packs and temperature monitoring labels. These items are dispatched via express services to minimize transit time and maintain product integrity.
For EU orders shipped from our Netherlands warehouse, there are no additional customs charges. For international orders outside the EU, local customs duties and import taxes may apply depending on your country's regulations. These charges are the customer's responsibility. We declare all items accurately on customs forms.
All shipments are fully insured. If your order is lost in transit, damaged on arrival, or doesn't arrive within the estimated delivery window, please contact our support team immediately. We will investigate and either resend your order free of charge or issue a full refund. See our Returns & Refunds Policy for details.
If your order hasn't been dispatched yet, we can update your delivery address. Please contact us immediately via our contact page or live chat with your order number. Once an order has been dispatched, address changes are unfortunately not possible, but we can assist with re-routing through the courier where available.
Ready to Place Your Order?
Browse 2,000+ genuine medications with fast worldwide delivery from 4 global warehouses. Free shipping on qualifying orders.